What is personal data?
Personal data is any information which can be used to identify a natural person.
As a small independent business, your data confidentiality is paramount to us, and is only ever collected and used under the legal basis of legitimate interest.
How do I use your personal data?
1. To fulfil an order
2. To send you relevant marketing emails (if you have signed up to the newsletter) about any new work, shows and events.
3. To evaluate data as a whole, for example to identify the age and location of our customers.
To do this we use
You have the right to at any time ask what data we hold for you and/or request that all of this information is deleted.
Please see here for detailed information on your rights as an individual: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Please email us at firstname.lastname@example.org if you wish to exercise any of these rights.
Keeping in touch
If your personal details are on our newsletter mailing list it is because you have given your consent by signing up either in person or via the website.
We will only ever use this information to send you a newsletter detailing upcoming events, new designs and products and promotions, under the legal basis of legitimate interest.
If you have made a purchase, we may store information about this purchase such as what you bought and why, for purposes of sending you relevant marketing emails under the basis of legitimate interest.
You may unsubscribe from the mailing list at any time by emailing STOP to email@example.com
We never ever send spam
We never under any circumstances sell or share your data or purchase data from other companies.
If you buy from us using a credit or debit card in person, for example at open studios or a show, we will use iZettle to take your payment. iZettle will use your card details to process the payment to us, but we will never store these.
At the point of purchase, you can opt to have your receipt emailed to you. We do not retain this information unless you agree at the time to be added to the mailing list.
If you buy online via this website, we will collect your name, address and phone number so we can send you your order and contact you should any issues arise.
You may request for this to be deleted at any time after order completion.
No payment details are ever stored or shared with any third parties.
This website and shop are hosted by Squarespace who are a US based company.
If you purchase online via the website or order a bespoke piece via email, we will have to ship your product to you.
In order to do this, we must share your delivery address details with our shipping couriers.
Our products are available through a number of other online stockists. If purchasing from them, please make sure to read their own privacy policies.
We will only retain your personal data for as long as necessary to fulfil the purposes that WE collected it for.
We review all personal data that we hold every 2 years.
At any time, you may contact us at firstname.lastname@example.org to ask for any data we hold on you to be deleted. We will complete this action without undue delay.
We may occasionally make changes to this policy. If we do so, and you are on the mailing list, you will be notified via email. We will also make the updates to this page.
This policy was last changed on 7th June 2018.